Otter.ai vs Fireflies.ai: Which Meeting Transcription Tool is Better in 2025?

**Core Functionality**: Otter.ai focuses on real-time transcription with live captions, speaker identification, searchable notes, and AI summaries. It works across Zoom, Teams, and Google Meet with mobile recording capabilities. Fireflies.ai emphasizes automated meeting attendance—it joins meetings automatically, transcribes everything, generates summaries, extracts action items, and integrates with CRM systems to log meeting data. **Transcription Accuracy**: Both tools offer high accuracy (85-95%), though performance varies by audio quality and accents. Otter is praised for better handling of multiple speakers and cross-talk. Fireflies excels at clean audio with clear speakers. **Integrations**: Otter integrates with Zoom, Microsoft Teams, Google Meet, Slack, Dropbox, and has mobile apps. Fireflies connects with Zoom, Teams, Meet, Webex, plus deep CRM integrations (Salesforce, HubSpot, Pipedrive) and project tools (Asana, Trello, Monday). **Pricing**: Otter offers Free (600 minutes/month, 30 min/meeting), Pro ($16.99/month), Business ($30/user/month). Fireflies offers Free (800 minutes/month), Pro ($10/month), Business ($19/user/month), Enterprise (custom). Fireflies is more affordable overall. **Use Cases**: Otter is better for real-time transcription needs, live note-taking during lectures, individual users and students, mobile recording, and teams prioritizing speaker identification. Fireflies is better for sales teams needing CRM integration, automated meeting logs, team collaboration on transcripts, extracting action items, and businesses wanting AI meeting insights. **Unique Features**: Otter provides OtterPilot for automated meeting joining, real-time collaboration on notes, and voice commands. Fireflies offers conversation intelligence, talk-time analytics, CRM auto-logging, and custom topic tracking.